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Can’t find what you’re looking for on our website? Then you’ve come to the right place for getting in touch, whatever your needs.
At HisGifts, we are proud of our customer service. However, we are always looking for ways we can improve, to provide even greater satisfaction to you, our customers. If you think we are doing something right or something wrong, please let us know.
Order Enquiries: If you’d like to lodge a return/cancellation request or have an enquiry relating to a previous or existing order, please use our Order Enquiry Form.
General Enquiries: For sending us feedback, reporting problems or making a corporate/trade enquiry etc. please use the general form below, or e-mail us directly on: .
E-mail replies are generally sent within one business day of receipt.
Order & Customer Services Line (within Australia):
Order & Customer Services Line (international):
Phone lines are open 10am to 4pm, Monday to Friday
Fax, Address and Company Details:
Fax: 1300 30 48 70
Following confirmation that your order is ready, please collect your goods at the above address between 10am-4pm Mon-Fri (excluding public holidays). For security reasons, we require your order receipt (or other identification) and a signature when collecting goods.
Please be advised that any return of items to the above address must be pre-arranged, in accordance with our Returns Policy and accompanied by a valid RMA number.
Please include your completed Order Form with all postal and fax orders.